Terms of Purchase

1. GENERAL PROVISIONS

1.1. This document constitutes an agreement (Terms) concluded on the website 1foto.lt (Platform) between the buyer purchasing goods and services on the Platform (You) and the photographer-seller of goods (Seller) whose product You have selected on the Platform (You and the Seller collectively referred to as "Parties", each individually – "Party").

1.2. By making a purchase on the Platform, You express Your consent to these Terms and the Privacy Policy published on the Platform. If You do not agree with these Terms or the provisions of the Privacy Policy, please do not confirm the purchase and cease using the Platform. These Terms apply to all purchases made on the Platform.

1.3. The Platform offers various goods for purchase (Product), including photographs taken by the Seller in digital format, photo prints, and various items with prints of photographs selected by You. Only those photographs that were taken in accordance with a previously concluded agreement between You and the Seller for photo services and in which You or a child under Your guardianship is depicted (individually or in group photographs) are available for purchase and You are entitled to purchase.

1.4. The Platform is maintained by "IZZIPIX" LTD, a company registered in the Republic of Cyprus, registration number HE434168 (Platform Operator). The Platform Operator acts as an intermediary, providing photographers with the opportunity to place their photo offers on the Platform and sell Products, however, the Platform Operator is not the seller of the Product. The Seller bears full responsibility for the Product's compliance with the Terms and for the fulfillment of these Terms. The Seller's details are indicated on the Platform in the "Contact Us" section and are available to You before confirming the Terms.

1.5. By making a purchase on the Platform, You confirm that You are an adult — minors are not entitled to make purchases on the Platform.

2. MAKING A PURCHASE AND PAYMENT PROCEDURE

2.1. Registration Rules

2.1.1. To enable the purchase of the Product, including saving Your data for purchases on the Platform, You need to register on the Platform (create a user account). Registration is free.

2.1.2. A user account is created by visiting the relevant section of the Platform and following the instructions posted on the Platform, filling out the online registration form. When placing an order, mandatory information will be determined in the designated fields, including Your first name, last name, email address, phone number, and delivery address for ordered Products (if applicable), without which the order cannot be processed. Registration data is processed in accordance with the Privacy Policy posted on the Platform.

2.1.3. You are obligated to provide only accurate and complete order data (including You may not enter an email address in the order form that is not Your email address). You are responsible for updating Your personal information in the user account.

2.1.4. During the user account creation process, You are assigned a username and password (meeting the security requirements specified on the Platform). You are obligated to ensure the confidentiality of said data and non-disclosure to third parties. If You suspect that Your access data has been lost, stolen, or otherwise obtained by a third party, please change Your access password and notify the Platform Operator.

2.1.5. You will be sent a registration confirmation on the Platform using the data You provided, or the registration confirmation will be indicated directly on the Platform.

2.1.6. After registration, You may request termination of the user account by contacting the Platform Operator.

2.2. To place a Product order on the Platform, You must perform the following actions:

2.2.1. Select the Product and follow the instructions on the Platform to place the order. Information about the Seller, the main characteristics of the Product, the final price of the Product including taxes and fees, information about delivery costs and delivery terms is provided on the Platform before confirming the purchase.

2.2.2. Fill out the purchase form in the Platform section "Shopping Cart -> Checkout" (section names may be changed without changing the meaning of the content), providing Your data and other information requested on the Platform for purchase fulfillment. When filling out the purchase form, You must take into account the following information:

(a) By providing the necessary information, You confirm that You agree to the use of the data You provided so that the Seller can accept Your order and deliver the Product. By providing information, You agree to receive notifications related to the processing of Your order at the email address You specified.

(b) The Platform Operator and the Seller are entitled to request additional data and information from You if necessary to conduct client identification and verification procedures in accordance with the requirements of regulatory acts in force in the Republic of Latvia. The Seller is entitled to refuse to conclude a contract with You or conduct other transactions with You, and the Seller is not responsible for the proper fulfillment of obligations if the data You provided is inaccurate, imprecise, or not all requested data has been provided.

(c) The Seller and the Platform Operator process and protect personal data in accordance with regulatory acts in force in the Seller's country, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation). More detailed data processing rules are included in the Platform section "Privacy Policy".

2.2.3. You confirm Your consent to conclude the Product purchase agreement and the purchase terms (these Terms), as well as the Privacy Policy, in accordance with the instructions on the Platform by clicking on the checkbox "I agree to the purchase terms and privacy policy" (the wording of the confirmation may be changed without changing the meaning of the content). By confirming the Product purchase, You also confirm that You have carefully reviewed the Product description, images, and other information published on the Platform, and it is acceptable to You, and You are aware that payment must be made for the Product. The agreement enters into force at the moment when You have confirmed Your consent to conclude the agreement.

2.2.4. You pay the Seller the Product purchase price and make additional payments (including for delivery) if applicable in the specific case and indicated on the Platform, before confirming the purchase. The selected Product price is indicated on the Platform before confirming the purchase, and its price cannot be changed after confirming the purchase (after these Terms enter into force).

2.2.5. Payments are made as follows: by money transfer to the Seller using the payment instrument under the Stripe brand of payment service provider Stripe Technology Europe, Limited ("STEL"), country of origin: Ireland, following the instructions on the Platform, which may be replaced by any other payment service provider at the sole discretion of the Platform Operator.

2.2.6. The completion of the Product purchase is confirmed by a corresponding message on the Platform and by sending You an email. Additionally, a reminder SMS message may be sent from the Platform to Your mobile phone about the approaching deadline for placing the order, if such an option is offered on the Platform and You have provided Your phone number, thereby expressing Your consent to receive purchase confirmation and information about purchase fulfillment via SMS.

2.2.7. These Terms are not saved for subsequent review. These Terms are provided in a savable format — You can download and save the Terms before confirming the purchase.

2.2.8. After confirming the purchase, the Seller and the Platform Operator will contact You in the language of the Seller's country. The option to select different languages may be offered for actions on the Platform.

2.2.9. If the ordered Product is personalized — the Product contains photographs of You or a child under Your guardianship — You confirm and agree that after confirming the purchase You are not entitled to cancel the purchase and the paid amount will not be refunded.

3. DELIVERY TERMS AND PROCEDURE

3.1. The Product is delivered to You after payment of the purchase price to the Seller. The Product delivery term is indicated on the Platform before confirming the purchase. If the Seller is unable to deliver the Product within the term previously indicated on the Platform, the Seller will inform You of this, indicating another expected delivery term. If You are a natural person who expresses a desire to purchase, purchases, or could purchase or use the Product for purposes not related to Your economic or professional activity (consumer within the meaning of the Consumer Rights Protection Law), You are entitled to withdraw from this agreement and the Product purchase if the Product delivery term is extended. In such case, You must notify the Seller of Your withdrawal after receiving information about the term extension.

3.2. Access to the Platform for receiving digital photographs may be provided in various ways:

3.2.1. by providing an individual access code to digital photographs;

3.2.2. by providing a shared access code to digital photographs for all persons who participated in the photo session. In such case, You can access the photo session using only this access code or by uploading a photograph of the person involved in the photo session.

3.2.3. by providing a QR code, which technically represents an encrypted photo session code and password to access the Platform's cloud storage.

3.3. If for any reason the code is not provided or does not work correctly, please contact the Seller or the Platform Operator.

4. INTELLECTUAL PROPERTY

4.1. The Platform Operator assumes that the Seller owns the economic copyright to the photographs uploaded to the Platform based on agreements separately concluded outside the Platform between the Seller as a photo service provider and recipients of photo services. The Platform Operator assumes that the scope of the Seller's rights as a photo service provider includes the right to upload photographs to the Platform to enable the sale of photographs and items with photo prints to buyers, including You. If You or a child under Your guardianship is depicted in group photographs, the Platform Operator assumes that the Seller is entitled to sell such group photographs also to other persons depicted in the group photographs.

4.2. If Your rights to photographs uploaded to the Platform have been violated in any way, please stop the Product purchase and immediately notify the Platform Operator of the rights violation, using the contact information specified in these Terms or on the Platform for communication. If You confirm the Product purchase, You confirm that the Seller and the Platform Operator are entitled to process photographs of You and Your minor child under Your guardianship for the fulfillment of the Product purchase, as well as to process group photographs for sale to other persons depicted in the group photographs.

4.3. Ownership and copyright to the Platform belong to the Platform Operator. You are granted the right to use the Platform for making Product purchases.

5. LIABILITY

5.1. Considering that photographs are part of the Product, the special provisions indicated below apply to the Seller's liability and accordingly to the warranty provided further in these Terms.

5.2. You are responsible for ensuring that the Product You purchased contains photographs of You or a child under Your guardianship (individually or together with other persons if group photo sessions are organized) — You are not entitled to access and purchase photographs in which You or a child under Your guardianship is not depicted. The Platform Operator ensures appropriate restriction of access options, however, this does not release You from the above-mentioned responsibility.

5.3. You cannot exercise the consumer's right of withdrawal because the Product is clearly personalized — the Product contains photographs of You or a child under Your guardianship. You cannot exercise the right of withdrawal either for Products that are digital photographs or for Products that are items with photo prints, because such Products contain photographs of You or a child under Your guardianship.

6. WARRANTY TERMS

6.1. If the Product is photo prints or items with photo prints, the Seller undertakes to refund the amount paid for the Product, exchange the Product for a corresponding Product, remedy the Product's non-conformity free of charge, or take other actions if the Product does not conform to the description provided in the warranty or advertisement, which is available at the time of concluding the agreement or before concluding the agreement (confirming these Terms).

6.2. The warranty applies to Products that are digital images only if specific technical parameters of the photographs are indicated in the Product description before the Product purchase, and the delivered photographs do not conform to the previously provided description.

6.3. If the buyer is not a consumer within the meaning of the Consumer Rights Protection Law, the above warranty terms do not apply, however, the Seller undertakes to perform warranty work (elimination of Product defects) at the request of such buyer in the manner specified in these Terms.

6.4. The warranty is valid for 2 (two) years from the date of Product delivery, except in cases where the buyer is not a consumer within the meaning of the Consumer Rights Protection Law — in such case, the warranty is valid for 1 (one) year from the date of Product delivery. You must submit a claim to the Seller within two months from the day You discovered the Product's non-conformity with the contract terms.

6.5. The warranty does not apply (does not cover) if the Product is damaged as a result of the Buyer's or a third party's action or inaction. The warranty is not valid if changes have been made to the Product.

6.6. In all cases where it is discovered that the Buyer's claim is not related to the warranty, the Buyer is obligated to pay the Seller's invoice for work performed and/or reimbursement of expenses.

6.7. If You are a consumer within the meaning of the Consumer Rights Protection Law, You have certain rights in accordance with regulatory acts, and the warranty provided by the Seller does not affect these rights.

6.8. Claims related to the warranty are submitted to the Seller and reviewed in the manner specified in the next section of these Terms.

7. DISPUTE RESOLUTION AND COMPLAINT HANDLING PROCEDURE

7.1. Any dispute arising between You and the Seller shall be resolved through negotiations, with the parties to the dispute striving to reach an agreement. If the dispute cannot be resolved through negotiations, You submit a written complaint to the Seller.

7.2. Complaints regarding the quality of the Product may only be submitted within the warranty period specified in the previous section of these Terms, also observing the deadline for submitting the complaint after discovering the Product's non-conformity.

7.3. Complaints to the Seller are prepared and submitted in writing using the Seller's contact information indicated on the Platform, specifying:

7.3.1. Your first name, last name, residential address, and contact information,

7.3.2. the date of submission of the complaint,

7.3.3. the nature of the dispute, Your claim and its justification,

7.3.4. it is also advisable to indicate the purchase number.

7.4. An electronically submitted complaint does not require a signature if You are a natural person who expresses a desire to purchase, purchases, or could purchase or use the Product for purposes not related to their economic or professional activity (consumer within the meaning of the Consumer Rights Protection Law).

7.5. Copies of documents confirming the transaction, as well as other documents supporting the complaint (if possible), must be attached to the complaint.

7.6. The Seller, upon receiving Your written complaint, is entitled to request that You present or hand over the disputed Product.

7.7. The Seller provides a written response to the complaint within the following term:

7.7.1. If You are a consumer within the meaning of the Consumer Rights Protection Law, the Seller provides You with a written response to the complaint within 15 business days from the date of receipt of the complaint and informs You of the possible method of satisfying the claim or resolving the dispute if an agreement on the satisfaction of Your claim or an alternative method of satisfying the claim has not been reached within said period.

7.7.2. If You are not a consumer within the meaning of the Consumer Rights Protection Law, the Seller provides You with a written response to the complaint within 30 calendar days from the date of receipt of the complaint and informs You of the possible method of satisfying the claim or resolving the dispute if an agreement on the satisfaction of the Buyer's claim or an alternative method of satisfying the claim has not been reached within said period.

7.7.3. If, for objective reasons, it is not possible to provide a response to Your complaint within the above-mentioned term, the Seller immediately informs You in writing, indicating a reasonable term within which the response will be provided (if You are a consumer within the meaning of the Consumer Rights Protection Law, the Seller also justifies the need for such extension).

7.8. If the Seller refuses to satisfy Your claim — as a consumer within the meaning of the Consumer Rights Protection Law — or if You as a consumer are not satisfied with the solution offered by the Seller, You are entitled to apply to:

7.8.1. the Consumer Rights Protection Center to receive assistance in resolving the dispute, including resolving it in the Consumer Dispute Resolution Commission in the Seller's country;

7.8.2. the court of the Seller's country.

7.9. If You are not a consumer, disagreements, contradictions, or disputes relating to these Terms, the Seller agrees to consider at the plaintiff's choice in the court of general jurisdiction of the Seller's country or in the Arbitration Court of the Seller's country, in accordance with its rules, in the Seller's language, with one arbitrator.

8. PLATFORM OPERATION

8.1. The Platform is available in European Union countries and other countries, however, the possibility of using the Platform in other countries is not guaranteed.

8.2. The Platform Operator is obligated to ensure the availability of the Platform for Product purchase purposes, however, due to technical reasons, there may be temporary interruptions in the Platform's operation. Interruptions in the Platform's operation due to unlawful actions of third parties are also not excluded. The Platform Operator does not compensate for interruptions in the Platform's availability and resulting losses regardless of the duration of the interruption.

8.3. The Platform Operator maintains the Platform, however, the Platform Operator does not provide photo services and does not sell Products. All communication related to the fulfillment of the Product purchase must be conducted by You directly with the Seller.

9. OTHER PROVISIONS

9.1. The titles of the sections of these Terms are intended only for readability, not for interpretation of the contract terms.

9.2. If any part of the Terms becomes non-compliant with regulatory acts, the remaining part of the Terms remains in force without amendments.

9.3. The regulatory acts of the Seller's country apply to these Terms.

10. DETAILS

10.1. The Platform Operator and the Seller are entitled to use the contact information You provided to communicate with You.

10.2. The Seller's details and contact information are indicated on the Platform in the "Contact Us" section and are available to You before making a Product purchase.

10.3. Platform Operator's details and contact information:

"IZZIPIX" LTD

Registration number HE434168

Legal address: Romanou 2-601, Nicosia, 1070, Cyprus

Email: [email protected]

11. DATE OF TERMS REVISION

11.1. This revision of the Terms is effective from December 20, 2025 (the indicated date is the date of preparation of the Terms, which does not mean a specific date of the Product purchase transaction, however, it serves as evidence of the content of the purchase terms during a specific Product purchase).